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Are You A Creator?
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With a minimum of 1,000 followers, you can join as an influencer and earn income on Influence ID. What are you waiting for? Download the app now!

Frequently Asked Questions (FAQ)

  • Brands & Agency
  • Creator
Does Influence ID offer 360 Managed Influencer services?

Yes, Influence ID provides 360 Managed Influencer services. For more information, please contact our Customer Success team via WhatsApp at +62 877-9770-0999 (WhatsApp).

What budget is needed to use Influence ID?

Each influencer has a different rate. You can use our Price Estimate Calculator to get an approximate budget tailored to your needs.

 

Does Influence ID offer 360 Managed Influencer services?

Yes, Influence ID provides 360 Managed Influencer services. For more information, please contact our Customer Success team via WhatsApp at +62 877-9770-0999 (WhatsApp).

Does Influence ID offer Managed Services for influencers outside the platform?

Yes, we do offer Managed Services. For more information, please contact us via WhatsApp at 0877-9770-0999.

 

What if the influencer I want to work with isn't using Influence ID?

While our platform offers a wide selection of influencers, we understand that you might have a specific influencer in mind. To collaborate with you through Influence ID, the influencer will need to download the app and register first. You can invite them to join, or feel free to reach out to us via WhatsApp at 0877-9770-0999 for further assistance.

How to Switch Your Personal Instagram Account to a Business Account

Having trouble authorizing your account on the Influence ID app? If the issue is that "Your Instagram account hasn’t switched to a Business Account," don’t worry—this is a common issue. Follow the steps below to resolve it:

  1. Open the Instagram app, go to Edit Profile, and select Switch to Professional Account.
  2. Choose a category that best fits your profile.
  3. Decide whether you're a business or a creator.
  4. Enter the relevant information for your account.
  5. Link your Instagram account to Facebook.
  6. Select the Facebook Page you want to connect or create a new one.

Once your account is switched to a Business Account, you can proceed with the Continue with Facebook process.

Still confused or want to explore more options? Check out the full guide here!

I failed to authorize my Instagram account during registration, what could be the reason?

We prioritize the experience and quality of our influencers. Please ensure you meet the following requirements when registering:

  • Have at least 1,000 followers and 15 posts on your Instagram account.
  • Your account must be an Instagram Business Account (not personal or creator) and set to public.
  • Provide access to the correct Facebook Page linked to your registered Instagram account.
  • Make sure you’re using the latest version of the Influence ID app.

If you’re still facing issues, feel free to contact us via WhatsApp at 0877-9770-0999.

 

Are there any deductions from my earnings?

No, your earnings are already inclusive of taxes and platform fees. The only cost you’ll incur is a 7,500 rupiah bank transfer fee for each withdrawal.

 

Does Influence ID only support Instagram?

Not anymore! Influence ID now integrates both Instagram and TikTok within the app. Influencers on Influence ID can use both platforms to participate in a variety of available projects.

 

I’ve registered, but no advertisers have approved my participation yet. What should I do?

Your participation in a project is entirely up to the advertiser, so we cannot guarantee approval. However, here are a few ways to improve your chances of being selected:

1. Improve Your Follower Quality

Advertisers can review your follower profile before deciding to collaborate. Avoid buying followers, as suspicious data may reduce your chances of approval. You don’t need a large following on Influence ID—earnings are based on the impressions your content generates, not your follower count.

2. Enhance Your Content Quality

Advertisers typically consider the quality and creativity of your content. Focus on producing engaging, high-quality content. Additionally, advertisers tend to avoid influencers with too many sponsored posts. Maintain a balance between sponsored and organic content.

3. Boost Your Engagement Rate

Engagement is another factor advertisers look at. Ensure your engagement rate is solid, as some advertisers require a minimum, often above 5% for micro and nano influencers. To boost engagement, interact regularly with your followers, such as by responding to comments on your posts.

 

How long does it take to withdraw my earnings?

After submitting content, we will process your earnings within 14 days for Image & Video Posts and 5 days for Story Posts before they are added to your account balance. Once you have a minimum balance of 50,000 rupiah, you can request a withdrawal, which will be processed within a maximum of 24 hours.

 

 Why aren't there any projects in the Discover menu?

In the Discover menu of the Influence ID app, you can find various ongoing projects to apply for. If no projects are available, here are some possible reasons:

1. You’ve already applied for all available projects

To check the projects you’ve applied for, go to the My Projects menu and open the Pending Confirmation section. There, you’ll find a list of projects waiting for approval.

2. Your Instagram account lacks insights

For Instagram-based projects, your earnings are determined by your account's performance. This is why Instagram insights are required to assess your earning potential. If you registered with a Business Account, make sure you have content such as Image Posts, Story Posts, or Video Posts that generate insights.

3. I recently uploaded content but no projects are appearing in Discover

If you’ve just uploaded your first content with insights, it may take up to 24 hours for the system to capture your performance data. After 1-2 days, projects should start appearing in the Discover menu.


How do I switch my Instagram account to a Business Account?

On the Instagram app:

  1. Open Settings and go to Account.
  2. Select Switch Account Type.
  3. Tap Switch to Business Account.

Once you've switched to a Business Account, you may be prompted to either select an existing Facebook Page or create a new one to link to your Business Account. For the next steps, refer to: How to link a Facebook Page to your Instagram Business Account.

Influencer Service Guide

Instagram Username Not Found

Ensure you've connected an active Instagram Business account. Follow these steps to troubleshoot:

How to Link Instagram with a Facebook Page

On the Instagram app:

  1. Go to your Profile and tap Edit Profile.
  2. Select Page.
  3. Choose either Create a New Facebook Page or Connect an Existing Page.

The page you connect to your Instagram Business account can be selected during the Facebook authorization process in the Influence ID app.

Instagram Account Not Switched to Business

If your account is still a personal profile, follow these steps:

  1. Open Settings and go to Account.
  2. Select Switch Account Type.
  3. Tap Switch to Business Account.

After switching, you may be prompted to choose an existing Facebook Page or create a new one to link to your Business Account.

Mismatched Business Account and Facebook Page

Ensure the correct business account and Facebook Page are selected. You can edit the settings to choose the appropriate account during authorization.

Instagram Account is Private

Make sure your Instagram account is set to public when registering with Influence ID.

Minimum Follower Requirement

To join Influence ID, your Instagram Business account must have at least 1,000 followers.

Minimum Post Requirement

Your Instagram Business account must also have at least 15 posts to be eligible.

Facebook Freemode Not Allowed

Avoid using Facebook Freemode during the authorization process, as it may block certain permissions.

Incomplete Facebook Permissions

Ensure all Facebook account permissions are enabled to proceed with the authorization.

Guide to Uploading Proof of Work for Follow, Comment, & Like Projects

If you're participating in a Follow, Comment, & Like project, it's important to upload the correct proof of work to avoid revision requests. Follow the guide below to ensure your proof is accurate.

Example of Proof for Follow

Contoh Bukti Pekerjaan Like

When submitting proof of 'Follow,' make sure your screenshot clearly shows that you've followed the account specified in the project.

Example of Proof for Comment

For 'Comment' proof, upload a screenshot that shows your comment either on the post itself or in the comment section, especially if your comment isn’t immediately visible on the post.

Example of Proof for Like

For 'Like' proof, your screenshot should clearly display that the 'like' button on the specified post has been clicked.

 

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